4110 Public Complaints and Grievances

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COMMUNITY RELATIONS 4110 Page 1 of 2 Bonneville Joint School District No. 93 Public Complaints and Grievances PUBLIC COMPLIANTS AND GRIEVANCES The Board of Trustees and administrative officers of Bonneville Joint School District No. 93 understand that listening to valid complaints and suggestions is a fundamental aspect of continuous improvement. To effectively resolve concerns, complaints, and grievances, the following policy and procedures establish an orderly process to pursue solutions for patrons, staff, or students who bring complaints and grievances. These procedures will provide a systematic and orderly process for students, parents, patrons, and employees to seek resolution of their concerns. Public complaints and suggestions shall be submitted to the appropriate-level staff member or District Administrator. Each complaint or suggestion shall be considered on its merits. Unless otherwise indicated in these policies or otherwise provided for by law, no appeal may be taken from any decision of the Board. Guidelines 1. The Public Complaint and Grievance Procedure #4110P should be followed if the complaint rises to the level of a Grievance that alleges that the Board, its employees or agents have violated rights guaranteed by State or Federal constitutions, State or Federal statutes, or Board policy. a. Grievances by certified employees that allege violation or a misinterpretation/misapplication of any provision of the Negotiated Agreement between the Bonneville Education Association and the Bonneville Joint School District No. 93 Board of Trustees will be redressed following the Grievance Procedure specified in the Master Agreement instead of the Public Complaint and Grievance Procedure #4110P. b. For classified employees, neither the rate of pay nor the decision to terminate during the initial 180 days of employment shall be regarded as a proper grievance matter. 2. Individuals with complaints or grievances with a District employee are expected to first seek resolution by discussing the complaint with that employee directly unless the complaint involves allegations of sexual harassment or abuse. Every effort should be made to resolve the matter with the employee before escalating the complaint to his or her supervisor. a. All district employees are expected to respond to and attempt to resolve complaints promptly and equitably. Employees will not take actions to retaliate against individuals who have shared their complaints or grievances.